Case Study · Operations
CloudScale
How we rebuilt CloudScale's back-of-house systems and unlocked compounding leverage in the process.
Challenge
CloudScale ran their entire ops on a sprawl of Google Sheets and Slack threads. Reporting was a weekly fire drill and nobody trusted the numbers.
Solution
We architected a relational Airtable base with role-tuned Interfaces, automated record routing, and a real-time KPI dashboard piped into the leadership review meeting.
Results
What changed for CloudScale.
- Single source of truth for 15+ active client engagements
- Weekly reporting time reduced from 6 hours to 15 minutes
- On-time delivery rate improved from 71% to 94%
- 100% of new hires productive in their first week
In their words
"We went from chaotic spreadsheets to a fully automated Airtable ecosystem. I can't imagine running my business without this now."
Olivia Martinez
CloudScale
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