Case Study · SaaS
TechFlow
How we rebuilt TechFlow's back-of-house systems and unlocked compounding leverage in the process.
Challenge
TechFlow's sales team was buried in manual data entry, lead routing, and pipeline updates. Lead response time averaged hours, and the team was losing high-intent prospects to faster competitors.
Solution
We rebuilt the CRM architecture from the ground up: instant Speed-to-Lead workflows, missed-call text-back, automated round-robin routing, and a Slack alert layer so reps never miss a hot lead.
Results
What changed for TechFlow.
- 30 hours / week of manual ops eliminated
- Lead response time dropped from hours to under 1 minute
- Pipeline conversion lifted by 28% within 90 days
- Zero leads dropped between marketing and sales
In their words
"Sharjeel completely transformed our operations. We saved 30 hours a week and our lead response time dropped to under a minute."
Sarah Jenkins
TechFlow
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